Warranty
WARRANTY:
VSJ offers a 6 month warranty on all pieces from the date of purchase.
This warranty covers
• manufacture's faults
• faulty clasps
• stone settings
This warranty does not cover
• chain breakage
• tarnish or discolouration
• skin reactions
• external damage resulting from neglect or mistreatment such as; scratches, dents or abrasions, damaged stones, damaged prongs, stones lost as a result of damaged settings, pendants lost as a result of broken chain
Warranty is assessed case by case and if approved, VSJ will offer to repair or replace the item. The option provided will be at our discretion.
VSJ offers a 6 month warranty on all pieces from the date of purchase.
This warranty covers
• manufacture's faults
• faulty clasps
• stone settings
This warranty does not cover
• chain breakage
• tarnish or discolouration
• skin reactions
• external damage resulting from neglect or mistreatment such as; scratches, dents or abrasions, damaged stones, damaged prongs, stones lost as a result of damaged settings, pendants lost as a result of broken chain
Warranty is assessed case by case and if approved, VSJ will offer to repair or replace the item. The option provided will be at our discretion.